# Show every client what to fix, and what worked > Heatmaps, recordings and A/B tests for every client site in one workspace. Show clients where visitors drop off, share the evidence and test the fix. Source: https://cuttl.io/industries/agencies/ · Last updated: 2026-10-28 Find where each client’s visitors drop off, share the recordings behind it, and test the fix before it goes live on their site. Cuttl gives agencies one workspace for every client site. Heatmaps, session recordings and funnels show where each client’s visitors drop off and why. Share links and client logins put that evidence in front of the client, and A/B tests and before-and-after checks show which fix converted better. ## Where agency time goes. The same jobs come up with most clients. Each goes faster when the evidence is already in one place. ### A different tool and login for every client Every client site sits in one workspace, and unique visitors are pooled across all of them. ### Audits take days of watching recordings Rage, dead and error clicks are grouped into issues, ranked by how many sessions each one affects. ### Clients ask to see the problem for themselves Send a link to a recording that opens at the exact moment a visitor gets stuck. ### Small client sites can’t run an A/B test Change Impact compares a changed page with the rest of the site, before and after, with no test needed. ### The monthly report eats a day Saved heatmap views go to Slack each week, and test reports open from a share link or export to CSV. ### Clients keep asking how things are going On Max, client logins give each client read-only access to their own sites. ## How an agency finds and fixes a client’s drop-off. ### Find the biggest leak on each client site Set each client’s main goal, then build a funnel to it. Funnels run on data you already have, so a new funnel covers past visitors too. ### Show the client what their visitors saw Recordings replay real sessions with idle time skipped. The timeline marks rage clicks, errors and the moment someone converts or leaves. ### Test the fix, with approval before launch Turn the issue you found into an A/B test, with the recordings and heatmap attached. Build it in the visual editor, or use your own CSS and JavaScript. ### Ship the winner and report what changed Roll the winner out to everyone with a small holdout. Cuttl keeps watching the original issue, marks it fixed once the clean sessions can’t be chance, and reopens it if it comes back. ## Built for teams that work on many sites. ### From one site to unlimited Free covers 1 active site, Pro 5 and Max unlimited, with fair use. Paused sites keep their data. ### Access set by role Roles for account admin, admin, analyst and viewer, two-factor sign-in and a log of who opened the workspace. ### Bots out of client numbers Bots and AI agents we detect are kept apart from real visitors, and those bots never count toward your plan. ### Ask from your AI assistant Claude, ChatGPT or Cursor can read any client site’s data and draft tests, and changes wait for a person to approve. ## Your first week with Cuttl. ### Add your client sites Add each site to your workspace and paste its Cuttl Tag into the head of every page, or deploy it through Google Tag Manager. ### Set each client’s goal Mark the main conversion for each site, like an order, a booking or a sign-up, and build a funnel to it. ### Run the first audit Open the issues list for each site and watch the recordings behind the top few. ### Share and test Send the client a recording link, then draft an A/B test from the issue they agree to fix. ## Agency questions ### What tools does a CRO agency need? A CRO agency usually needs heatmaps and session recordings to find problems, funnels and form analytics to size them, an A/B testing tool to check the fix, and a way to share results with clients. Cuttl covers all four with one Cuttl Tag per site. ### Can I manage several client sites in one account? Yes. Every client site sits in one workspace. Free collects data on 1 site, Pro on 5 and Max on as many as you need, with fair use. Unique visitors are pooled across your sites, and paused sites keep their data. ### Can clients log in and see their own site? Yes, on Max. Client logins give a client read-only access to the sites you choose, and nothing else in your workspace. ### How do I share findings with a client who has no login? On Pro and Max, send a share link to a recording that opens at the exact moment, or to a test report. You can turn test report links off at any time, and heatmaps download as a PNG image or a CSV list of clicked elements. ### Can a test wait for approval before it goes live? Yes, on Max. With launch approvals on, a test starts only after an admin approves it, so you can agree each launch with the client first. Every test also keeps comments with mentions and a version history you can restore from. ### What if a client’s site has too little traffic for an A/B test? Heatmaps, recordings and funnels work at any traffic level. The pre-test planner tells you when a test would take too long, and Change Impact compares the page before and after a change instead. ### How is each client’s data kept apart? Each client site has its own Cuttl Tag, data and settings, and on Max you choose which sites each client login can see. Visitors’ IP addresses are never stored, and form inputs are masked by default. Comparing tools? See Cuttl vs Contentsquare, Cuttl vs Microsoft Clarity, Cuttl vs Mouseflow, Cuttl vs Lucky Orange and Cuttl vs Crazy Egg. ## See where each client’s visitors drop off this week. Add the Cuttl Tag to each client site. Funnels, heatmaps and recordings start filling in from the next session.